INTRODUCTION
This Privacy Policy explains how TenueHost and its affiliates process the Personal Information of website visitors, platform users, Account Holders, and any person/entity that interacts with us. By using our services, you consent to the collection, use, and disclosure of your Personal Information as described in this Privacy Policy.

INITIAL REMARKS
Privacy is a fundamental human right, and at TenueHost, we value your privacy. While we strive to protect your privacy, we are required by law and our business operations to collect Personal Information to provide effective and standard services.

WHEN WE COLLECT INFORMATION
We collect information when:

• You visit our website.
• You use our services.
• You register for an account.
• You log into your account.
• You use our online platforms.
• You contact us for support, inquire about services, or contact us in general.
• Third parties request information when we process your requests.

PERSONAL INFORMATION WE COLLECT
The Personal Information we collect includes information you willingly provide us and general Personal Information that is automatically collected.

INFORMATION YOU PROVIDE US

• Contact information: Your first and last name, email address, mailing addresses, phone number, and company name.
• Profile information: Your username, password, date of birth, gender, etc.
• Feedback or correspondence: Information you provide when you contact us with questions, feedback, or any other form of correspondence.
• Payment information: Your credit or debit card information, cryptocurrency wallet address, or payment completion details.
• Usage information: Information about how you use the Service and interact with us.
• Marketing information: Your preferences for receiving communications about our offerings and promotions.
• Other information: Any other information collected in accordance with this Privacy Policy.

AUTOMATICALLY COLLECTED INFORMATION
We automatically collect the following information when you visit our website/platform:

• IP addresses.
• Current location.
• VPN information.
• Device you connect with.

HOW WE USE YOUR INFORMATION FOR OUR SERVICES
We use your information to operate and improve our services. Specifically, we use your Personal Information to:

• Provide, operate, and improve the Service.
• Provide information about our products and services.
• Establish and maintain your user profile on the Service.
• Communicate with you about the Service, including announcements, updates, security alerts, and support messages.
• Understand your needs and personalize your experience with the Service.
• Provide support and maintenance for the Service.
• Respond to your requests, questions, and feedback.

HOW WE USE YOUR INFORMATION FOR SAFETY, FRAUD PREVENTION, COMPLIANCE
We may use your personal information as necessary to:

• Comply with applicable laws, lawful requests, and legal processes.
• Protect our, your, or others’ rights, privacy, safety, or property.
• Enforce the terms and conditions that govern the Service or product purchased.
• Protect, investigate, and deter against fraudulent, harmful, unauthorized, unethical, or illegal activity.

HOW WE USE YOUR INFORMATION WITH YOUR CONSENT
In some cases, we may specifically ask for your consent to collect, use, or share your personal information, as required by law.

HOW WE SHARE YOUR PERSONAL INFORMATION
We do not sell your Personal Information, but we may share it with affiliates and relevant authorities when required. We may also share your personal information with:

• Third-party companies and individuals who provide services on our behalf.
• Professional advisors such as lawyers, bankers, auditors, and insurers.
• Third parties for compliance, fraud prevention, and safety purposes.
• Business partners in the event of a business transaction or reorganization.

YOUR ACCOUNT RIGHTS
You have the right to delete, revise, amend, and change the Personal Information on your account.

CHOOSING NOT TO SHARE YOUR INFORMATION
If we are required by law to collect your personal information or need it to provide the Service, failure to provide this information may result in the inability to access our services.

YOUR SECURITY
We take reasonable measures to protect your personal information. However, internet and information technologies inherently carry security risks, and we cannot guarantee the security of your personal information.

CHILDREN
Our services are not intended for individuals under the age of eighteen (18) without parental consent. Legal guardians are bound by this Privacy Policy.

CHANGES TO POLICY
We reserve the right to modify this Privacy Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. We will notify you of material changes through the Service or other reasonable means.

General Data Protection Regulation
The rights described in this section apply to Romania residents under the General Data Protection Regulation of 2018 (GDPR). You have the right to:

• Request information about how we have collected and used your Personal Information.
• Request a copy of the Personal Information we maintain about you.
• Ask us to delete the Personal Information we maintain about you.
• Exercise these rights free from discrimination.

CONTACT US
If you have any questions, you may contact our team via email, Discord, or the control panel.

Last updated: June 4, 2022